Domain 04
Back office
The back office is everything that has to add up behind the scenes: the invoicing, the inbox, the HR administration. We let that run on quietly, without paperwork stacking up and without a backlog, so your people can stay on the floor.
What we take over
The work that piles up, or takes time the guest does not see.
- Invoicing
- Incoming and outgoing invoices are recognised, matched and queued for checking. Your administration team signs off instead of retyping.
- Inbox management
- Emails are sorted, answered where that is possible and passed on where that is needed. The inbox stays empty without you clearing it yourself.
- HR administration
- Timesheets, contracts and leave are kept up to date and queued for processing.
How this feels in your house
The last Friday of the month meant, last time, an afternoon of matching invoices and an inbox that would not empty.
Now the invoices are ready for checking, the supplier emails have been sorted and answered where that was possible, and the timesheets for the administration already add up. You sign off and go home.
Measurable
What it delivers shows up in the figures.
invoices queued for checking automatically each week
less inbox work each day
stacks on the desk at the end of the month
Indicative figures, different for every house
A person signs off on what matters and your administration is never used to train a model.
How we handle your dataA conversation
Curious what this would deliver for your house?
We go through your operation and work out what each process costs you today. Your PMS, OTA portals and accounting stay in place, we replace nothing without a reason. A first call puts you under no obligation.
Book a call