Who we work with
Two kinds of house, two conversations.
What an automation is worth depends on what your house promises. In one house the conversation starts with the return. In another it starts with the guest. That is why we hold that conversation differently for each segment.
Four star and upscale
The return comes first.
In four star and upscale houses, every automation starts with the business case. What a process costs today, and what it yields once it runs by itself. You see the return before we build.
Cost per room down, less manual work per shift, and a dashboard that shows what each system delivers. If something is not working, you see that just as clearly.
Indicative · we run the numbers for your house
- 40%
- fewer manual actions
- 3 hours
- time back per day
- 6
- processes taken over, from email to invoicing
Five star luxury
The guest experience comes first.
In five star and luxury houses, the conversation does not start with cost. Your guests expect to be recognised and given personal attention at the level your house stands for. A form has no place there, and neither does a standard reply.
We automate the work that keeps your team away from the guest, so time comes back for the contact that sets your house apart. What it yields, we work out with you in the conversation itself.
The technology stays out of the guest's view and takes work off your team's hands.
For both kinds of house
Whichever segment you are in, privacy is the condition.
Guest data is the most sensitive thing your house holds. We put the agreements on the GDPR and the EU AI Act in writing before we build, the same in every segment.
Tell us what your house promises, and we will hold the right conversation.
In half an hour you will know whether this suits your house.